Cargo iQ
Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.
Visit website www.cargoiq.org
About Cargo iQ
Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.
Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.
Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.
Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.
As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.
The organization is supported by IATA as one of its interest groups.
For more information, visit cargoiq.org
