Agency Sector Management

ASM provides a one-stop software and representative solution across the international freight supply chain.

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ASM HAS LAUNCHED A NEW SERVICE AVAILABILITY PAGE TO KEEP CLIENTS INFORMED WITH REAL-TIME CUSTOMS DISRUPTION ISSUES


London, UK, Thursday, 6th October: ASM has launched a Service Availability page to keep its clients informed in real-time of any Customs’ service disruption or consequent ASM-related issue.

The service gives additional back up to users, with information on issues affecting CCS-UK, CDS Test Service (TDR), both CHIEF and CDS Live services, CHIEF test (HMUT), CNS Compass, EDCS, MCP Destin8, NCTS/CTC, and Pentant.

The last few months have proved increasingly challenging to the freight community as it adapts to the new CDS processes and the ramifications of Brexit.

The ASM help desk is receiving an unprecedented level of queries, most of which do not involve our Sequoia software, but with CDS system compliance.

Their help desk remains online, to answer queries via email to ensure that they can offer as much assistance as they are able.

ASM remains committed to re-opening their telephone call centre as soon as it is viable to do so.

ASM hopes the new Service Availability page will prove a useful resource to users experiencing difficulties so that they can better understand the source of their challenge.

Four hundred and fifteen ASM users are already live on CDS and 8000 CDS declarations are currently being processed a day.

“Brexit and all its consequences, COVID, changes to transit and the implementation of CDS are all continuing to create unprecedented levels of disruption for our industry, “ said Peter MacSwiney, Chairman, ASM.

“Each event brings changes, planned and unplanned, that generate a cumulative impact that is surprising even the most experienced in our community.”

“ASM has not been immune to the challenges of these events. The demand on our critical resources – both development and support – has reached unparalleled levels and continues to grow.”

The help desk team remain committed to supporting the community and have seen the number of requests for assistance jump to previously unimagined levels as the migration to CDS continues.

Each request for help is being answered, but again, perhaps not always quite as quickly as ASM would like, and the crisis is certainly being aggravated by the chronic shortage of industry experienced staff.

ASM appreciates your continued understanding and hope that their new Service Availability provides additional support.

To access the Service Availability page, please click here.

ABOUT ASM

Agency Sector Management (UK) Ltd (ASM), is the leading software provider to the UK Customs clearance and freight forwarding industries and has three decades of experience in addressing the complex needs of global freight forwarders and providing total Customs solutions.

Sequoia, its complete software solution, supports across the board in:

  • Air & Ocean Import and Export
  • External Temporary Storage Facilities (ETSF)
  • Customs Freight Simplified Procedures (CFSP)
  • Customs Warehousing
  • New Computerised Transit System (NCTS)
  • Designated Export Place (DEP)
  • Air WayBills (AWB’s)
  • Forwarding Documentation
  • Job Costing and Invoicing
  • Worksheets
  • Web Services Application Programme Interface

ASM represents the interests of the freight forwarding community through advocacy activities, ensuring its voice is heard during drafting of legislation and tackling the issues at the forefront of the industry’s concern.

Through these activities, ASM ensures its software is responsive to its users’ priorities, making it the innovative, integrated solution they need, be they freight forwarders, community, or government systems.

To find out more visit www.asm.org.uk

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London, UK, Thursday, 6th October: ASM has launched a Service Availability page to keep its clients informed in real-time of any Customs’ service disruption or consequent ASM-related issue.

The service gives additional back up to users, with information on issues affecting CCS-UK, CDS Test Service (TDR), both CHIEF and CDS Live services, CHIEF test (HMUT), CNS Compass, EDCS, MCP Destin8, NCTS/CTC, and Pentant.

The last few months have proved increasingly challenging to the freight community as it adapts to the new CDS processes and the ramifications of Brexit.

The ASM help desk is receiving an unprecedented level of queries, most of which do not involve our Sequoia software, but with CDS system compliance.

Their help desk remains online, to answer queries via email to ensure that they can offer as much assistance as they are able.

ASM remains committed to re-opening their telephone call centre as soon as it is viable to do so.

ASM hopes the new Service Availability page will prove a useful resource to users experiencing difficulties so that they can better understand the source of their challenge.

Four hundred and fifteen ASM users are already live on CDS and 8000 CDS declarations are currently being processed a day.

“Brexit and all its consequences, COVID, changes to transit and the implementation of CDS are all continuing to create unprecedented levels of disruption for our industry, “ said Peter MacSwiney, Chairman, ASM.

“Each event brings changes, planned and unplanned, that generate a cumulative impact that is surprising even the most experienced in our community.”

“ASM has not been immune to the challenges of these events. The demand on our critical resources – both development and support – has reached unparalleled levels and continues to grow.”

The help desk team remain committed to supporting the community and have seen the number of requests for assistance jump to previously unimagined levels as the migration to CDS continues.

Each request for help is being answered, but again, perhaps not always quite as quickly as ASM would like, and the crisis is certainly being aggravated by the chronic shortage of industry experienced staff.

ASM appreciates your continued understanding and hope that their new Service Availability provides additional support.

To access the Service Availability page, please click here.

ABOUT ASM

Agency Sector Management (UK) Ltd (ASM), is the leading software provider to the UK Customs clearance and freight forwarding industries and has three decades of experience in addressing the complex needs of global freight forwarders and providing total Customs solutions.

Sequoia, its complete software solution, supports across the board in:

  • Air & Ocean Import and Export
  • External Temporary Storage Facilities (ETSF)
  • Customs Freight Simplified Procedures (CFSP)
  • Customs Warehousing
  • New Computerised Transit System (NCTS)
  • Designated Export Place (DEP)
  • Air WayBills (AWB’s)
  • Forwarding Documentation
  • Job Costing and Invoicing
  • Worksheets
  • Web Services Application Programme Interface

ASM represents the interests of the freight forwarding community through advocacy activities, ensuring its voice is heard during drafting of legislation and tackling the issues at the forefront of the industry’s concern.

Through these activities, ASM ensures its software is responsive to its users’ priorities, making it the innovative, integrated solution they need, be they freight forwarders, community, or government systems.

To find out more visit www.asm.org.uk

Our Vision

The objective of SESAR is to modernise European ATM by defining, developing and delivering new or improved technologies and procedures (SESAR Solutions).

SESAR’s vision builds on the notion of trajectory-based operations’ and relies on the provision of air navigation services (ANS) in support of the execution of the business or mission trajectory — meaning that aircraft can fly their preferred trajectories without being constrained by airspace configurations.

SESAR Deployment Manager

The SESAR Deployment Manager (SDM) function is defined by the Article 9 of Commission Implementing Regulation (EU) N°409/2013. Under the oversight of the European Commission, the SDM function consists of the synchronisation and the coordination of the deployment of the Common Projects. A Common Project is a Commission Implementing Regulation which mandates the implementation of the most essential operational changes in the European ATM Master Plan by the Member States of the European Union and their operational stakeholders. The first Common Project is known as the Pilot Common Project (PCP) and is defined by the Regulation (EU) N°716/2014. The SDM synchronises and coordinates implementation against the SESAR Deployment Programme which is a project view of the Common Projects organizing their implementation into optimum sequences of activities by all the stakeholders required to implement. To develop and maintain the SESAR Deployment Programme in close consultation with all the stakeholders is another important task under the SDM function.