Cargo iQ

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.

Visit website www.cargoiq.org

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Kerstin Strauss, Chair, Cargo iQ, and Vice President, Global Air Logistics Operations, Kuehne + Nagel.

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CARGO iQ APPOINTS NEW BOARD LEADERS TO FOCUS ON FASTER STANDARDS CREATION AND IMPLEMENTATION


New Chair of the Board Kerstin Strauss and Vice Chair Rutger-Jan Pegels to introduce and steer a tiered membership structure to support speedier creation of standards

Geneva, Switzerland, Thursday 29th June 2023Air cargo quality standards organization Cargo iQ has named a new Chair and Vice Chair of its Board following its recent AGM.

Former Vice Chair Kerstin Strauss, Vice President, Global Air Logistics Operations, Kuehne + Nagel, has been appointed as the new Chair of the Board, with the new Vice Chair named as Rutger-Jan (RJ) Pegels, Director Performance Management & Analytics, KLM Cargo.

Strauss succeeds Henrik Ambak, Senior Vice President, Cargo Operations Worldwide, Emirates, who stepped down as Chair of the Board in May after four years in the role.

“Having served four years as Vice Chair, Kerstin was the natural successor as Chair of the Board and RJ has been a prominent figure on the board for some time, and both have contributed significantly to our progress as a group,” said Lothar Moehle, Executive Director, Cargo iQ.

“Their combined knowledge and experience will serve Cargo iQ extremely well as we double down on our ongoing efforts to develop industry-wide standards.”

Since starting at Kuehne + Nagel as an apprentice in 1994, Strauss has risen through the ranks, working across various roles in air freight operations and management before taking up her current role in air logistics in 2017.

“Cargo iQ, since its inception, has created industry standards around quality management, shipment visibility and transparency with the Master Operating plan at its core; these standards have meanwhile been adopted by large parts of the industry, even by non-Cargo iQ members,” said Strauss.

“The Cargo iQ membership must hold itself and each other accountable to deliver on the agreed standards in a consistent and complete manner.

“From the board, we will therefore put forward a new tiered and structured approach to our members around continuous improvement to strengthen and meet our service delivery promise to the end-customer.

“This will enable us to evidence our quality approach and get the basics right, while continuing to work on the development of new projects and standards.”

Pegels has worked for KLM Cargo for 25 years across a variety of roles, including Operations Development and Procurement.

“We envision a new approach around continuous improvement with the tiered approach for our members to grow, improve transparency, and give more substance to our Quality Rally setup,” said Pegels.

“With a more structured matrix, we aim ensure that areas of improvement identified by one individual have the potential to benefit more members – most directly carriers, ground handlers and freight forwarders – in a more immediate way than it might do today.

“Our ambition to develop new standards and address the need for new solutions in the ever-changing and fast-paced environment we operate in will remain a clear focus for Cargo iQ.

“We will aim to increase the speed of standards creation and consequently implementation amongst the membership by working on fewer projects in parallel but bringing them to life faster.”

Cargo iQ recently announced a partnership with fellow industry organizations FIATA and ASA, who have joined as board observers to help drive collective high standards among the forwarder, handler, and airline communities.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 


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    Kerstin Strauss, Chair, Cargo iQ, and Vice President, Global Air Logistics Operations, Kuehne + Nagel.
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    Rutger-Jan Pegels, Vice Chair, Cargo iQ, and Director Performance Management & Analytics, KLM Cargo.
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CARGO iQ APPOINTS NEW BOARD LEADERS TO FOCUS ON FASTER STANDARDS CREATION AND IMPLEMENTATION

New Chair of the Board Kerstin Strauss and Vice Chair Rutger-Jan Pegels to introduce and steer a tiered membership structure to support speedier creation of standards

Geneva, Switzerland, Thursday 29th June 2023: Air cargo quality standards organization Cargo iQ has named a new Chair and Vice Chair of its Board following its recent AGM.

Former Vice Chair Kerstin Strauss, Vice President, Global Air Logistics Operations, Kuehne + Nagel, has been appointed as the new Chair of the Board, with the new Vice Chair named as Rutger-Jan (RJ) Pegels, Director Performance Management & Analytics, KLM Cargo.

Strauss succeeds Henrik Ambak, Senior Vice President, Cargo Operations Worldwide, Emirates, who stepped down as Chair of the Board in May after four years in the role.

“Having served four years as Vice Chair, Kerstin was the natural successor as Chair of the Board and RJ has been a prominent figure on the board for some time, and both have contributed significantly to our progress as a group,” said Lothar Moehle, Executive Director, Cargo iQ.

“Their combined knowledge and experience will serve Cargo iQ extremely well as we double down on our ongoing efforts to develop industry-wide standards.”

Since starting at Kuehne + Nagel as an apprentice in 1994, Strauss has risen through the ranks, working across various roles in air freight operations and management before taking up her current role in air logistics in 2017.

“Cargo iQ, since its inception, has created industry standards around quality management, shipment visibility and transparency with the Master Operating plan at its core; these standards have meanwhile been adopted by large parts of the industry, even by non-Cargo iQ members,” said Strauss.

“The Cargo iQ membership must hold itself and each other accountable to deliver on the agreed standards in a consistent and complete manner.

“From the board, we will therefore put forward a new tiered and structured approach to our members around continuous improvement to strengthen and meet our service delivery promise to the end-customer.

“This will enable us to evidence our quality approach and get the basics right, while continuing to work on the development of new projects and standards.”

Pegels has worked for KLM Cargo for 25 years across a variety of roles, including Operations Development and Procurement.

“We envision a new approach around continuous improvement with the tiered approach for our members to grow, improve transparency, and give more substance to our Quality Rally setup,” said Pegels.

“With a more structured matrix, we aim ensure that areas of improvement identified by one individual have the potential to benefit more members – most directly carriers, ground handlers and freight forwarders – in a more immediate way than it might do today.

“Our ambition to develop new standards and address the need for new solutions in the ever-changing and fast-paced environment we operate in will remain a clear focus for Cargo iQ.

“We will aim to increase the speed of standards creation and consequently implementation amongst the membership by working on fewer projects in parallel but bringing them to life faster.”

Cargo iQ recently announced a partnership with fellow industry organizations FIATA and ASA, who have joined as board observers to help drive collective high standards among the forwarder, handler, and airline communities.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 

Our Vision

The objective of SESAR is to modernise European ATM by defining, developing and delivering new or improved technologies and procedures (SESAR Solutions).

SESAR’s vision builds on the notion of trajectory-based operations’ and relies on the provision of air navigation services (ANS) in support of the execution of the business or mission trajectory — meaning that aircraft can fly their preferred trajectories without being constrained by airspace configurations.

SESAR Deployment Manager

The SESAR Deployment Manager (SDM) function is defined by the Article 9 of Commission Implementing Regulation (EU) N°409/2013. Under the oversight of the European Commission, the SDM function consists of the synchronisation and the coordination of the deployment of the Common Projects. A Common Project is a Commission Implementing Regulation which mandates the implementation of the most essential operational changes in the European ATM Master Plan by the Member States of the European Union and their operational stakeholders. The first Common Project is known as the Pilot Common Project (PCP) and is defined by the Regulation (EU) N°716/2014. The SDM synchronises and coordinates implementation against the SESAR Deployment Programme which is a project view of the Common Projects organizing their implementation into optimum sequences of activities by all the stakeholders required to implement. To develop and maintain the SESAR Deployment Programme in close consultation with all the stakeholders is another important task under the SDM function.