Cargo iQ

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.

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Chris Davies, Technology and Product Manager, Cargo iQ.

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CARGO IQ BRINGS HANDLERS VISIBILITY OF SHIPMENT DELIVERY TIMELINES TO DRIVE ON-TIME PERFORMANCE


New access for ground handlers to view shipment-level service timeline data in the ENCORE system will help to meet delivery targets and avoid SLA failures

Geneva, Switzerland, Wednesday 12th April 2023Air cargo quality standards group Cargo iQ has updated its offset management platform ENCORE to give ground handling agents (GHAs) access to view service timelines for shipments according to their service level agreements (SLAs) with airline partners.

The new access will bring ground handlers visibility over specific time commitments for shipments in their care – crucial data for planning activities, reaching milestones, and meeting service commitments.

“With this latest upgrade to ENCORE, all parties involved in the movement of a shipment will now have visibility on the planning that goes into creating a route map, which is essential for meeting on-time-performance expectations and driving quality in the supply chain,” said Chris Davies, Technology and Product Manager, Cargo iQ.

“This visibility not only means that shipments are more likely to arrive on time, but it also helps to protect the integrity of time-critical shipments and protect stakeholders from incurring unfair penalties when offsets are missed.”

In practice, this means, for example, that when an airline agrees that a forwarder can collect a shipment within a specified timeframe after landing, this data is input into the ENCORE system and is used by the Cargo iQ Data Management Platform (CDMP) to create the route map for the shipment’s journey, which can then be monitored.

The same principle is also true for the interface at origin airport, where the on-time handover from the forwarder to the GHA is crucial for overall on-time performance.

Discrepancies in actual versus planned process times can lead to disputes between GHA, airline, and forwarder, but with GHAs now able to view the service agreement data in ENCORE, there is a single place for referencing offsets, making it easier to meet targets.

Cargo iQ continues to make notable progress towards improving quality in the global air cargo supply chain this year, with the recent implementation of the new Freight On Hand (FOH) Cargo iQ tracking milestone by members Turkish Airlines, Kuehne+Nagel, and Swissport in the group’s Nairobi operations, helping to successfully resolve issues with shipment acceptance.

The Cargo iQ team will be on hand to discuss the latest member developments at the IATA World Cargo Symposium in Istanbul, Turkey, from the 25th to the 27th April.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 

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CARGO IQ BRINGS HANDLERS VISIBILITY OF SHIPMENT DELIVERY TIMELINES TO DRIVE ON-TIME PERFORMANCE

New access for ground handlers to view shipment-level service timeline data in the ENCORE system will help to meet delivery targets and avoid SLA failures

Geneva, Switzerland, Wednesday 12th April 2023: Air cargo quality standards group Cargo iQ has updated its offset management platform ENCORE to give ground handling agents (GHAs) access to view service timelines for shipments according to their service level agreements (SLAs) with airline partners.

The new access will bring ground handlers visibility over specific time commitments for shipments in their care – crucial data for planning activities, reaching milestones, and meeting service commitments.

“With this latest upgrade to ENCORE, all parties involved in the movement of a shipment will now have visibility on the planning that goes into creating a route map, which is essential for meeting on-time-performance expectations and driving quality in the supply chain,” said Chris Davies, Technology and Product Manager, Cargo iQ.

“This visibility not only means that shipments are more likely to arrive on time, but it also helps to protect the integrity of time-critical shipments and protect stakeholders from incurring unfair penalties when offsets are missed.”

In practice, this means, for example, that when an airline agrees that a forwarder can collect a shipment within a specified timeframe after landing, this data is input into the ENCORE system and is used by the Cargo iQ Data Management Platform (CDMP) to create the route map for the shipment’s journey, which can then be monitored.

The same principle is also true for the interface at origin airport, where the on-time handover from the forwarder to the GHA is crucial for overall on-time performance.

Discrepancies in actual versus planned process times can lead to disputes between GHA, airline, and forwarder, but with GHAs now able to view the service agreement data in ENCORE, there is a single place for referencing offsets, making it easier to meet targets.

Cargo iQ continues to make notable progress towards improving quality in the global air cargo supply chain this year, with the recent implementation of the new Freight On Hand (FOH) Cargo iQ tracking milestone by members Turkish Airlines, Kuehne+Nagel, and Swissport in the group’s Nairobi operations, helping to successfully resolve issues with shipment acceptance.

The Cargo iQ team will be on hand to discuss the latest member developments at the IATA World Cargo Symposium in Istanbul, Turkey, from the 25th to the 27th April.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 

Our Vision

The objective of SESAR is to modernise European ATM by defining, developing and delivering new or improved technologies and procedures (SESAR Solutions).

SESAR’s vision builds on the notion of trajectory-based operations’ and relies on the provision of air navigation services (ANS) in support of the execution of the business or mission trajectory — meaning that aircraft can fly their preferred trajectories without being constrained by airspace configurations.

SESAR Deployment Manager

The SESAR Deployment Manager (SDM) function is defined by the Article 9 of Commission Implementing Regulation (EU) N°409/2013. Under the oversight of the European Commission, the SDM function consists of the synchronisation and the coordination of the deployment of the Common Projects. A Common Project is a Commission Implementing Regulation which mandates the implementation of the most essential operational changes in the European ATM Master Plan by the Member States of the European Union and their operational stakeholders. The first Common Project is known as the Pilot Common Project (PCP) and is defined by the Regulation (EU) N°716/2014. The SDM synchronises and coordinates implementation against the SESAR Deployment Programme which is a project view of the Common Projects organizing their implementation into optimum sequences of activities by all the stakeholders required to implement. To develop and maintain the SESAR Deployment Programme in close consultation with all the stakeholders is another important task under the SDM function.