Cargo iQ

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.

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Cargo iQ appoints new Board as it drives implementation of new membership engagement schemes


The Board members were formally welcomed to their posts this week as Marie Seco-Köppen prepares to take over as Cargo iQ Executive Director next month

Geneva, Switzerland, Thursday, 25th April 2024: Cargo iQ has elected a new Board this week, as the organisation prepares to launch two major new initiatives to drive up membership engagement and welcome a new Executive Director next month.

Two Board members are completely new to the post, including Fanny Chan (pictured, top left), Head of Cargo Global Operations at Cathay Pacific Airways; and Olaf Hagelstein (pictured, bottom left), SVP, Global Head of Operations, Processes & Systems – Air Freight, DHL Global Forwarding.

They join Hendrik Leyssens, VP Process, Planning and Project Delivery, Emirates; Jussi Lemola, Vice President, Global Operations – Cargo, Swissport; Rutger-Jan Pegels (RJ), Director Performance Management, Air France KLM Martinair Cargo; and Klaas Kurz, Director Aviation Security & Governance, Schenker AG, who were all re-elected to their posts. Pegels also serves as Vice Chair of Cargo iQ.

“These individuals bring with them a wealth of knowledge and valuable expertise that will help steer and advise our organisation during a year of exciting changes,” said Lothar Moehle, outgoing Cargo iQ Executive Director.

“Their appointments come as we prepare to launch two major initiatives that will result in enhanced cooperation and collaboration across the air cargo chain, and with our new Executive Director Marie Seco-Köppen driving implementation.”

The new Board was formally welcomed to their new posts at Cargo iQ’s Working Group meeting, which is taking place this week in Geneva, Switzerland.

The Cargo iQ Board is made up of 11 voting members, including representatives from Air France KLM Martinair, Cargomind (Austria), Cathay Pacific, DB Schenker, DHL Global Forwarding, Emirates SkyCargo, Hellmann Worldwide Logistics, Kuehne+Nagel, Lufthansa Cargo, Qatar Airways Cargo and Swissport International, supported by observers Riege Software, FIATA, and ASA, and advisor Im3Pact AG.

Marie Seco-Köppen, co-founder of Im3pact and currently Chair of the Cargo iQ Master Operating Plan (MOP) Working Group, is to replace Lothar Moehle as Cargo iQ Executive Director in May.

The new initiatives Cargo iQ plans to roll out include a Tiered Membership program that awards members Bronze, Silver, or Gold membership, according to their level of implementation and their conformance to reporting.

A new scorecard system is also to launch, which will be open to both members and non-members alike, enabling them to measure their own, and their partners’ performance against Key Performance Indicators (KPIs) derived from Master Operating Plan (MOP) milestones and data exchange between parties.

Both initiatives are currently being piloted by the Cargo iQ Board and are expected to go live later this year.

Cargo iQ has over 60 members and is a collaborative, multi-stakeholder, supply-chain community that continuously improves the air cargo customer experience.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 


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CARGO iQ APPOINTS NEW BOARD AS IT DRIVES IMPLEMENTATION OF NEW MEMBERSHIP ENGAGEMENT SCHEMES

The Board members were formally welcomed to their posts this week as Marie Seco-Köppen prepares to take over as Cargo iQ Executive Director next month

Geneva, Switzerland, Thursday, 25 April 2024 – Cargo iQ has elected a new Board this week, as the organisation prepares to launch two major new initiatives to drive up membership engagement and welcome a new Executive Director next month.

Two Board members are completely new to the post, including Fanny Chan, Head of Cargo Global Operations at Cathay Pacific Airways; and Olaf Hagelstein, SVP, Global Head of Operations, Processes & Systems – Air Freight, DHL Global Forwarding.

They join Hendrik Leyssens, VP Process, Planning and Project Delivery, Emirates; Jussi Lemola, Vice President, Global Operations – Cargo, Swissport; Rutger-Jan Pegels (RJ), Director Performance Management, Air France KLM Martinair Cargo; and Klaas Kurz, Director Aviation Security & Governance, Schenker AG, who were all re-elected to their posts. Pegels also serves as Vice Chair of Cargo iQ.

“These individuals bring with them a wealth of knowledge and valuable expertise that will help steer and advise our organisation during a year of exciting changes,” said Lothar Moehle, outgoing Cargo iQ Executive Director.

“Their appointments come as we prepare to launch two major initiatives that will result in enhanced cooperation and collaboration across the air cargo chain, and with our new Executive Director Marie Seco-Köppen driving implementation.”

The new Board was formally welcomed to their new posts at Cargo iQ’s Working Group meeting, which is taking place this week in Geneva, Switzerland.

The Cargo iQ Board is made up of 11 voting members, including representatives from Air France KLM Martinair, Cargomind (Austria), Cathay Pacific, DB Schenker, DHL Global Forwarding, Emirates SkyCargo, Hellmann Worldwide Logistics, Kuehne+Nagel, Lufthansa Cargo, Qatar Airways Cargo and Swissport International, supported by observers Riege Software, FIATA, and ASA, and advisor Im3Pact AG.

Marie Seco-Köppen, co-founder of Im3pact and currently Chair of the Cargo iQ Master Operating Plan (MOP) Working Group, is to replace Lothar Moehle as Cargo iQ Executive Director in May.

The new initiatives Cargo iQ plans to roll out include a Tiered Membership program that awards members Bronze, Silver, or Gold membership, according to their level of implementation and their conformance to reporting.

A new scorecard system is also to launch, which will be open to both members and non-members alike, enabling them to measure their own, and their partners’ performance against Key Performance Indicators (KPIs) derived from Master Operating Plan (MOP) milestones and data exchange between parties.

Both initiatives are currently being piloted by the Cargo iQ Board and are expected to go live later this year.

Cargo iQ has over 60 members and is a collaborative, multi-stakeholder, supply-chain community that continuously improves the air cargo customer experience.

About Cargo iQ

Cargo iQ is a not-for-profit quality standards group working to create and implement specifications to enhance the customer service experience of the global air cargo industry.

Originally founded by leading airlines and forwarders to improve reliability in the supply chain, Cargo iQ membership has grown to include more than 60 members from across the industry during its 25+ years of operation, including airlines, forwarders, ground handlers, IT solution providers, and Road Feeder Services (RFS), incorporating the small- to medium-sized (SME) community.

Members work together to develop a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. This Quality Management System (QMS) drives continuous improvement in member operations and forms the cornerstone of Cargo iQ’s work.

Members are externally audited at regular intervals for quality compliance as proof of their commitment to delivering quality-driven services and supporting real-time service delivery.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by the International Air Transport Association (IATA), defines the standard end-to-end process of transporting air cargo.

The organization is supported by IATA as one of its interest groups.

For more information, visit cargoiq.org 

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