Cargo iQ
Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.
Visit website www.cargoiq.org
Hendrik Leyssens, Cargo iQ, Board Chair and Vice President Process, Planning and Project Delivery, Emirates.
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NEW LOOK CARGO IQ BOARD TO FOCUS ON INITIATIVES DRIVING INDUSTRY ADOPTION OF AIR CARGO QUALITY STANDARDS
Three new members join a restructured Board designed to better represent the end-to-end air cargo supply chain and accelerate delivery of Cargo iQ’s priorities
Geneva, Switzerland, Monday 20th July 2026: Cargo iQ has restructured its Board to better reflect the end-to-end air cargo supply chain, with three new members elected and four members re-elected by the membership.
The new structure gives airlines, freight forwarders, and ground handling companies more balanced representation in setting Cargo iQ’s priorities and supporting industry adoption of its quality standards.
Jeanne-Mari Reardon, Vice President Air Product EMEA, CRANE Worldwide Logistics; Paul Glaser, Managing Director – Austria, Cargomind; and Calvin Hui, Head of Cargo Customer Experience and Service Excellence, Cathay Cargo, all join the Board for the first time.
“The Board plays a key role to setting long term direction, and with our industry at a turning point, collaboration is crucial to manage the transition,” said Jeanne-Mari Reardon, Vice President Air Product EMEA, CRANE Worldwide Logistics.
The Board will help set Cargo iQ’s long term priorities and support the implementation of projects across the membership.
The Board’s focus this year is on completing and implementing projects developed over the past two years, with the newly elected members supporting their delivery across the membership.
“These initiatives are designed to help move the industry forward collectively, and, as Board members, we are playing a key role in driving adoption and implementation across the membership,” said Hendrik Leyssens, Cargo iQ Board Chair and Vice President Process, Planning and Project Delivery, Emirates.
The Cargo iQ Board sets priorities for improving shipment quality across the air cargo supply chain, including projects to audit how consistently members follow Cargo iQ processes, improve digital information sharing, and strengthen operational standards.
Current priorities include the rollout of Cargo iQ’s Tiers Implementation System, which gives members a phased route to adopting its standards, supported by a data-driven audit programme launched on 1 April 2026 to measure how consistently those processes are followed.
“Cargo iQ’s benefit comes from both its strategic developments and the continuous development of existing standards, ensuring that all recommendations remain relevant and applicable,” said John Dowds, Senior Vice President Service Delivery EMEA, Worldwide Flight Services.
The Board has prioritised exchanging Route Maps with ONE Record and other API-driven processes, while advancing Road Feeder Services Business Cases to increase coverage and better reflect operational reality.
It is also strengthening the value proposition for Ground Handling Agents and airlines through the development of Station Route Maps.
Christian Meyer, VP Global Airfreight Systems & Solutions Delivery, DHL Global Forwarding; Jussi Lemola, Vice President Global Head of Operations, Swissport Cargo; Hendrik Leyssens, VP Process, Planning and Project Delivery, Emirates; and Rutger Jan Pegels, Director Performance Management, KLM Cargo, were all re-elected to serve on the Board for a further two years.
About Cargo iQ
Cargo iQ is an IATA interest group dedicated to developing and implementing global quality standards and performance management frameworks for the worldwide air cargo industry.
The organization operates as a collaborative, multi stakeholder community with more than 60 members globally, including airlines, freight forwarders, ground-handling agents, trucking companies, IT solution providers, and airports.
Cargo iQ supports greater transparency, reliability, and efficiency across the air cargo supply chain through its Route Map, which provides end-to-end visibility of shipments, enabling them to be plannable, measurable, and manageable.
The Route Map is underpinned by industry-agreed milestones and standardized processes, captured in the Master Operating Plan, which are supported by certified IT solutions and common performance indicators that enable benchmarking across the industry.
Through its standards, measurement framework, and compliance processes, Cargo iQ drives continuous improvement and accountability across the global air cargo ecosystem.
For more information, visit Cargo iQ.
Latest from Cargo iQ
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NEW LOOK CARGO IQ BOARD TO FOCUS ON INITIATIVES DRIVING INDUSTRY ADOPTION OF AIR CARGO QUALITY STANDARDS
Three new members join a restructured Board designed to better represent the end-to-end air cargo supply chain and accelerate delivery of Cargo iQ’s priorities
Geneva, Switzerland, Monday 20th July 2026: Cargo iQ has restructured its Board to better reflect the end-to-end air cargo supply chain, with three new members elected and four members re-elected by the membership.
The new structure gives airlines, freight forwarders, and ground handling companies more balanced representation in setting Cargo iQ’s priorities and supporting industry adoption of its quality standards.
Jeanne-Mari Reardon, Vice President Air Product EMEA, CRANE Worldwide Logistics; Paul Glaser, Managing Director – Austria, Cargomind; and Calvin Hui, Head of Cargo Customer Experience and Service Excellence, Cathay Cargo, all join the Board for the first time.
“The Board plays a key role to setting long term direction, and with our industry at a turning point, collaboration is crucial to manage the transition,” said Jeanne-Mari Reardon, Vice President Air Product EMEA, CRANE Worldwide Logistics.
The Board will help set Cargo iQ’s long term priorities and support the implementation of projects across the membership.
The Board’s focus this year is on completing and implementing projects developed over the past two years, with the newly elected members supporting their delivery across the membership.
“These initiatives are designed to help move the industry forward collectively, and, as Board members, we are playing a key role in driving adoption and implementation across the membership,” said Hendrik Leyssens, Cargo iQ Board Chair and Vice President Process, Planning and Project Delivery, Emirates.
The Cargo iQ Board sets priorities for improving shipment quality across the air cargo supply chain, including projects to audit how consistently members follow Cargo iQ processes, improve digital information sharing, and strengthen operational standards.
Current priorities include the rollout of Cargo iQ’s Tiers Implementation System, which gives members a phased route to adopting its standards, supported by a data-driven audit programme launched on 1 April 2026 to measure how consistently those processes are followed.
“Cargo iQ’s benefit comes from both its strategic developments and the continuous development of existing standards, ensuring that all recommendations remain relevant and applicable,” said John Dowds, Senior Vice President Service Delivery EMEA, Worldwide Flight Services.
The Board has prioritised exchanging Route Maps with ONE Record and other API-driven processes, while advancing Road Feeder Services Business Cases to increase coverage and better reflect operational reality.
It is also strengthening the value proposition for Ground Handling Agents and airlines through the development of Station Route Maps.
Christian Meyer, VP Global Airfreight Systems & Solutions Delivery, DHL Global Forwarding; Jussi Lemola, Vice President Global Head of Operations, Swissport Cargo; Hendrik Leyssens, VP Process, Planning and Project Delivery, Emirates; and Rutger Jan Pegels, Director Performance Management, KLM Cargo, were all re-elected to serve on the Board for a further two years.
Latest from Cargo iQ
About Cargo iQ
Cargo iQ is an IATA interest group dedicated to developing and implementing global quality standards and performance management frameworks for the worldwide air cargo industry.
The organization operates as a collaborative, multi stakeholder community with more than 60 members globally, including airlines, freight forwarders, ground-handling agents, trucking companies, IT solution providers, and airports.
Cargo iQ supports greater transparency, reliability, and efficiency across the air cargo supply chain through its Route Map, which provides end-to-end visibility of shipments, enabling them to be plannable, measurable, and manageable.
The Route Map is underpinned by industry-agreed milestones and standardized processes, captured in the Master Operating Plan, which are supported by certified IT solutions and common performance indicators that enable benchmarking across the industry.
Through its standards, measurement framework, and compliance processes, Cargo iQ drives continuous improvement and accountability across the global air cargo ecosystem.
For more information, visit Cargo iQ.
Our Vision
The objective of SESAR is to modernise European ATM by defining, developing and delivering new or improved technologies and procedures (SESAR Solutions).
SESAR’s vision builds on the notion of trajectory-based operations’ and relies on the provision of air navigation services (ANS) in support of the execution of the business or mission trajectory — meaning that aircraft can fly their preferred trajectories without being constrained by airspace configurations.
SESAR Deployment Manager
The SESAR Deployment Manager (SDM) function is defined by the Article 9 of Commission Implementing Regulation (EU) N°409/2013. Under the oversight of the European Commission, the SDM function consists of the synchronisation and the coordination of the deployment of the Common Projects. A Common Project is a Commission Implementing Regulation which mandates the implementation of the most essential operational changes in the European ATM Master Plan by the Member States of the European Union and their operational stakeholders. The first Common Project is known as the Pilot Common Project (PCP) and is defined by the Regulation (EU) N°716/2014. The SDM synchronises and coordinates implementation against the SESAR Deployment Programme which is a project view of the Common Projects organizing their implementation into optimum sequences of activities by all the stakeholders required to implement. To develop and maintain the SESAR Deployment Programme in close consultation with all the stakeholders is another important task under the SDM function.