DAMCO

DAMCO is at the forefront of offering competitive, honest, and reliable freight forwarding solutions.

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DAMCO REFINES FREIGHT FORWARDING PRODUCTS UNDERPINNED BY ONGOING DIGITALISATION PROGRAMME


DAMCO has simplified its core offering defining three products with tailored online features supported by experienced customer service teams

The Hague, The Netherlands Monday March 9th 2020– DAMCO has refined its product portfolio with three services now branded as Air/Ocean Standard, Plus, and Customised as part of its ongoing focus to deliver value-effective, tailored freight forwarding solutions.

All products offer full track and trace functions and online booking, with the Customised services including tailored benefits such as customised reports, an Order Management System, giving visibility from Purchase Order to Proof of Delivery on a dashboard, and third-party updates.

“We have simplified and refined our offering after listening to our customers’ feedback, to ensure that we support their growth with value-effective services, which meet their exact needs,” said Saskia Groen-in’t-Woud, Chief Executive Officer, DAMCO.

DAMCO’s Plus service offers a dedicated customer portal with a secure working environment where users have various access levels and role-specific to-do lists.

“Through digitalisation, we are empowering our customers and staff to be able to make improved business decisions based on honest, real time information and ensure they can effectively manage risks by rapidly responding and reacting to disruptions and changing market situations,” said Martin Ring, DAMCO Chief Operating Officer.

“Our experienced customer services team will continue to be the backbone of our offering.”

The new Products are underpinned by DAMCO’s Business Resilience Programme, which identifies, assesses, categorises, and records every risk to ensure that product continues on its journey along the entire supply chain.

“Our business is iterative and we follow our customers’ evolution, bringing years of freight forwarding experience and close supplier relationships together,” said Groen-in’t-Woud.

The Programme is part of the freight forwarder’s ongoing growth and development strategy, which will this month see DAMCO open a new UK Air Freight Facility at Heathrow.

Ends

About DAMCO

At DAMCO we make it our mission to take away the complexities and provide you with a freight forwarding service that enables your business to grow.

DAMCO is at the forefront of offering competitive, honest and reliable freight forwarding solutions.

At all times we remain close to the beating heart of our customers no matter how big or small they are.

With over 2,000+ people in over 40+ countries, we operate as a family network and are known for uncomplicating the complicated to provide effective and valuable solutions for our customers.

www.damco.com

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DAMCO REFINES FREIGHT FORWARDING PRODUCTS UNDERPINNED BY ONGOING DIGITALISATION PROGRAMME

DAMCO has simplified its core offering defining three products with tailored online features supported by experienced customer service teams

The Hague, The Netherlands, Monday March 9th 2020 – DAMCO has refined its product portfolio with three services now branded as Air/Ocean Standard, Plus, and Customised as part of its ongoing focus to deliver value-effective, tailored freight forwarding solutions.

All products offer full track and trace functions and online booking, with the Customised services including tailored benefits such as customised reports, an Order Management System, giving visibility from Purchase Order to Proof of Delivery on a dashboard, and third-party updates.

“We have simplified and refined our offering after listening to our customers’ feedback, to ensure that we support their growth with value-effective services, which meet their exact needs,” said Saskia Groen-in’t-Woud, Chief Executive Officer, DAMCO.

DAMCO’s Plus service offers a dedicated customer portal with a secure working environment where users have various access levels and role-specific to-do lists.

“Through digitalisation, we are empowering our customers and staff to be able to make improved business decisions based on honest, real time information and ensure they can effectively manage risks by rapidly responding and reacting to disruptions and changing market situations,” said Martin Ring, DAMCO Chief Operating Officer.

“Our experienced customer services team will continue to be the backbone of our offering.”

The new Products are underpinned by DAMCO’s Business Resilience Programme, which identifies, assesses, categorises, and records every risk to ensure that product continues on its journey along the entire supply chain.

“Our business is iterative and we follow our customers’ evolution, bringing years of freight forwarding experience and close supplier relationships together,” said Groen-in’t-Woud.

The Programme is part of the freight forwarder’s ongoing growth and development strategy, which will this month see DAMCO open a new UK Air Freight Facility at Heathrow.

Ends

About DAMCO

At DAMCO we make it our mission to take away the complexities and provide you with a freight forwarding service that enables your business to grow.

DAMCO is at the forefront of offering competitive, honest and reliable freight forwarding solutions.

At all times we remain close to the beating heart of our customers no matter how big or small they are.

With over 2,000+ people in over 40+ countries, we operate as a family network and are known for uncomplicating the complicated to provide effective and valuable solutions for our customers.

www.damco.com